A professional Indian Collection FOS walking confidently out of a modern Regional Business Office building, wearing simple formal office attire with no visible ID card, no SBI logo, no bank branding, smartphone in hand, preparing for field collection activity, realistic Indian corporate environment, cinematic morning light, anamorphic lens, shallow depth of field, smooth tracking shot, photorealistic, 9:16 vertical portrait, no text, no subtitles.

ocus entirely on a sleek vertical smartphone displaying the Collection FOS App. Begin immediately with the smartphone centered in the frame, showing a clean modern collection application interface. Use smooth cinematic close-ups and elegant transitions to visually communicate: structured information → real-time updates → better customer follow-up → improved field productivity → greater visibility of collection activities Show app screens with case information, customer details, follow-up status, activity updates and dashboard-style indicators. Use subtle digital motion and data-flow effects around the phone to represent real-time connectivity, while keeping the application as the main focus. Gradually zoom into the smartphone until the app screen fills the entire vertical frame, creating a seamless transition into the actual app screen recording. Voiceover: “The app delivers structured, real-time information, enabling better customer follow-up, improved field productivity and greater visibility of collection activities.” No logo. No SBOSS branding. No people. No map. No office. No currency symbols. No subtitles. No extra text. No landscape framing. Keep only the smartphone and application as the hero visual.

Create a 10-second vertical portrait corporate video in 9:16 aspect ratio for mobile viewing. Start with the SBOSS logo centered on a clean premium corporate background. Transition into a modern digital network representing RBO locations and collection activity. Then reveal a sleek smartphone showing the SBOSS Collection mobile application with assigned cases, customer information and follow-up status. Keep the focus on SBOSS, technology, digital connectivity and collection transformation, not on individual people. Voiceover in clear professional Indian English: “SBOSS has been mandated to deploy Collection FOS at RBOs for stronger follow-up and improved conversion, supported by a state-of-the-art mobile application.” Style: premium corporate technology film, blue-and-white visual theme, elegant data animations, modern mobile interface, smooth cinematic transitions, high-end professional look. Strictly 9:16 portrait orientation. No landscape framing. No subtitles. No unnecessary text. No talking characters.

Create a realistic cinematic 5-second vertical video in 9:16 portrait. Show Collection FOS in the field using smartphones while travelling to customer locations and reviewing assigned cases. Focus on technology supporting field activity. Natural Indian environment, premium corporate film, smooth tracking shot, shallow depth of field, photorealistic. Voiceover: “To enable Collection FOS to perform more efficiently, SBOSS has developed a state-of-the-art mobile application.”

Continue with the same close-up smartphone shot. Keep the phone screen large and as the main focus, with the SBI branch softly blurred in the background. The complaint submission confirmation is already visible. Now show a clean message appearing: “You can also check the status of your complaint.” Below it, show a clear option: “Check Complaint Status” The employee taps Check Complaint Status. A simple status screen opens showing only: Complaint ID: SBOSS250814001 Status: In Progress Keep the phone screen sharp, realistic and easy to read. Use natural finger movement, bright daylight, premium Indian corporate advertisement style, shallow depth of field, 16:9. Voiceover in natural Indian-accented English: “You can also check the status of your complaint.” No subtitles, no extra messages, no extra dialogue, no new characters. Do not show any unnecessary header such as “SBI Complaint” at the top. The phone should display only the SBOSS Grievance Portal on WhatsApp.

keep all just remove the sbi id card he is wearing keep it normal id card

A young Indian FOS field officer is standing just outside a modern SBI branch, with a recognizable blue-and-white SBI branch environment and only the “SBI” logo/text visible in the background. Do not show the words “State Bank of India” anywhere in the scene. Customers are naturally entering and exiting the branch in bright Indian daylight. The FOS employee is wearing a neat formal shirt with “SBOSS” clearly written in small blue letters on the shirt. He may wear a simple professional ID card, but it must be a plain random corporate ID card with no SBI branding, no SBI logo, no State Bank of India text, and no bank branding of any kind. He is holding a smartphone and looks slightly worried and confused. His friend, another young Indian office employee, walks up beside him in a friendly and helpful manner, notices his concern, and says: “Why are you worried? Just use the SBOSS Grievance Portal on WhatsApp.” The FOS employee looks relieved and turns his attention towards the phone. End the scene with both characters looking at the smartphone, naturally setting up the next scene where the WhatsApp Grievance Portal will be shown. Cinematic Indian corporate advertisement style, realistic Indian characters, natural skin tones, premium lighting, shallow depth of field, static medium shot, 16:9. Natural Indian-accented English, accurate lip-sync, friendly facial expressions, no subtitles, no extra dialogue. For better lip-sync in Kings, keep both characters sharply in focus while keeping the SBI branch background slightly blurred. Important visual restrictions: Show only “SBI” branding in the background. Do not show “State Bank of India” text anywhere. The employee must not wear an SBI ID card.

A clean SBOSS Grievance Portal backend UI continues from the previous scene where “New Grievance Received” is already visible. Now animate the grievance card being automatically processed by the system. Show the status changing smoothly to: Assigned to Resolver Then immediately show: TAT Started A clear timer/progress bar appears beside the grievance card with: TAT ACTIVE The timer begins running, showing that the complaint is now being tracked against its predefined turnaround time. Keep the entire scene focused only on the backend dashboard UI. Use a modern corporate interface with SBOSS blue and magenta accents, smooth transitions, clean spacing, and large readable text. Voiceover: “The grievance is automatically assigned to the concerned resolver, and the predefined TAT begins.” No people, no employees, no office scene, no subtitles, no extra dialogue, 16:9.

A modern SBOSS Grievance Management office is shown in a professional Indian corporate environment. A clean computer dashboard displays the backend of the SBOSS Grievance Portal, where a newly submitted complaint appears automatically on the screen. The dashboard clearly shows: New Grievance Received Complaint ID Generated Status: Assigned The complaint is automatically routed to the concerned resolver based on the selected grievance category. A small team of professional Indian SBOSS employees is seated at their workstations reviewing complaint details and supporting documents. All employees are wearing neat formal shirts with “SBOSS” written clearly in small BLUE letters on the left chest. The SBOSS text should look naturally printed or embroidered on the fabric and must not look digitally pasted. Employees may wear professional ID cards, but the ID cards must be generic ID cards. The ID cards must not contain SBI, State Bank of India, the SBI logo, or any SBI branding. One employee opens the complaint and begins working on it while the dashboard clearly displays: TAT ACTIVE Show a visible timer or progress indicator demonstrating that every grievance has a predefined Turnaround Time. The team continues working while the TAT is actively monitored. Then show another complaint where the predefined TAT has been exceeded. The complaint card becomes clearly highlighted and displays: TAT MISSED ESCALATED Show the automatic escalation flow clearly on the dashboard: Resolver → Department Head → Management End the scene with the escalated complaint prominently highlighted for Management attention. Cinematic Indian corporate advertisement style, realistic Indian employees, modern professional office, natural skin tones, premium realistic lighting, clean computer screens, shallow depth of field, smooth camera movement, 16:9. Voiceover in natural Indian-accented English: “Every grievance is tracked against a predefined TAT. If the timeline is missed, the cas